Shipping and Delivery Policy

Welcome to Cabinets Door to Door’s Shipping and Delivery Information page! Here you can get acquainted with useful information on terms and conditions of our goods delivery.

Sample Ordering

We strongly advise ordering sample doors before purchasing any cabinetry. This step ensures the finish and style meet your expectations, as digital images and descriptions may not fully represent the true design. If you opt to order without sampling and find the product unsatisfactory upon delivery, standard restocking and return fees apply (see our Return Policy).

Order Processing

After placing your order, please allow 1-3 business days for processing. You will receive a confirmation email once your order is dispatched, containing your tracking number(s). The tracking number will be active within 24 hours of shipping.

Next Day & Local Delivery

• Some cabinets are eligible for next day delivery.
• Delivery address must be within 100 miles of our Wyomissing location.
• Contact us for details.

Shipping Rates & Delivery Estimates

• Orders over $2500 (before taxes) qualify for free shipping. (Orders with more than one model of cabinet may not qualify for free shipping.)
• For orders less than $2500 please contact us so we can ensure you receive the lowest possible shipping charges.
• Lead time depends on the style of cabinets ordered.
• We partner with major freight companies to offer safe and reliable shipping nationwide.

Freight Deliveries

• If your address is not deliverable via a 53’ trailer (e.g. you live on a dirt road or a dead end or one way street) please contact us when ordering so delivery can be scheduled with a smaller truck. Additional fees may apply. Delivery may not be available to some addresses.
• All orders are considered curbside delivery unless stated otherwise. Your order will be delivered to the end of your driveway or curb. Drivers are not responsible for getting the packages inside. Please have an additional person present to help you move the boxes.
• Upon arrival, inspect all items thoroughly for any damage or missing pieces. We recommend using your order receipt as a reference to ensure accuracy.
• Document any discrepancies, however minor, on the delivery receipt. Secure a signed copy from the driver as this is essential for any claim you may need to file.
• If damage or missing items are discovered post-delivery, report this to customer service within 48 hours.

Customs, Duties, and Taxes

Cabinets Door to Door is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Cabinets Door to Door is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact our customer service to file a claim. Please save all packaging materials and damaged goods before filing a claim.

We value your business and strive to make your shopping experience a delight. Should you have any concerns or require further guidance, please contact our Customer Service Department.